Question 1

Can I run long-running processes?

Accepted Answer

Yes - Python and Node services keep running via the built-in run command and restart automatically if they fail.

Question 2

Do you offer refunds?

Accepted Answer

Unused time is refunded to your account balance on cancellation, calculated pro-rata per remaining day. There are no cash refunds and free plans are not refundable.

Question 3

Can I use my own domain?

Accepted Answer

Yes. Add any domain from the panel - DNS and Let's Encrypt SSL are configured automatically. Free subdomains under xuss.us and xsss.us are also included.

Question 4

Is my hosting private?

Accepted Answer

Yes - every hosting is fully isolated: your own account, files and databases, with its own resource limits. Nothing is shared with other customers.

Question 5

How can I pay?

Accepted Answer

Online payment, card transfer in UZS, crypto via Crypto Pay, and Telegram Stars. Your balance is credited automatically after the payment is confirmed.

Question 6

Is there a free plan?

Accepted Answer

The free plan is not currently open for new orders. Paid plans start at $1.99/month: the first term is one month, after that you can top up by the day.

Question 7

Do you provide backups?

Accepted Answer

Yes. Every hosting has a Backups tab: create backups on demand (site files plus databases), schedule daily backups with a retention count you choose, and download or restore copies anytime.

Question 8

What is the community chat?

Accepted Answer

A public chat inside the panel where all XUSS users can post messages, images, videos and files, reply, and see who is online. It is public to signed-in users and not end-to-end encrypted.

Question 9

Is there an AI API?

Accepted Answer

Yes. XUSS AI models are available through a standard OpenAI-compatible API at https://xuss.us/v1 using per-user API keys with optional expiry and spend limits, billed per token from your balance.

Question 10

Can I transfer a hosting to someone else?

Accepted Answer

Yes - a hosting can be transferred to another XUSS account. Ownership moves, nothing is deleted, and the SSH password is rotated. Free plans are not transferable.